PHARMA GLOBAL
Last Updated: October 26, 2026
Website: https://pharma-global.shop
1. Overview
Welcome to PHARMA GLOBAL.
This website is operated by LLC SERVICE TRADE, a limited liability company registered in the Russian Federation.
Throughout these Terms & Conditions (“Terms”), “we”, “us”, and “our” refer to LLC SERVICE TRADE.
These Terms govern your access to and use of https://pharma-global.shop (the “Website”), including browsing, placing orders, purchasing products, and communicating with our customer support team.
By using the Website or placing an order, you agree to these Terms.
2. Company Information
Trading Name: PHARMA GLOBAL
Legal Entity: LLC SERVICE TRADE
Country of Registration: Russian Federation
Registered Address: Apartment 34, 3A Krasnaya Street, Podolsk, Russian Federation
Taxpayer Identification Number (INN): 5036142294
Website: https://pharma-global.shop
Email: info@pharma-global.shop
3. Eligibility
To place an order, customers must:
- Be at least 21 years old.
- Have the legal capacity to enter into a purchase agreement.
- Provide accurate and complete information.
- Comply with applicable laws and regulations.
Both individual and business customers may purchase through the Website.
We reserve the right to verify order information and refuse transactions where legally justified.
4. Research Products
Products designated as Research Use Only are intended exclusively for laboratory, scientific, and analytical research.
They are not intended for human or veterinary use.
Customers are responsible for ensuring that their purchase and intended use comply with applicable laws and regulations.
5. Products and Availability
We aim to provide accurate product descriptions, specifications, prices, and availability information.
Product images are illustrative and may differ slightly from actual packaging.
Availability is subject to confirmation.
We reserve the right to update product information, correct errors, and modify product offerings.
If an error materially affects an order, we will contact the customer to arrange an appropriate resolution.
6. Orders and Acceptance
Orders may be placed through the Website using the available checkout process.
Customers are responsible for reviewing their order details before submission.
An automated order confirmation acknowledges receipt of an order but does not necessarily constitute final acceptance.
We may review orders for payment verification, availability, delivery restrictions, or other legitimate reasons.
If an order cannot be fulfilled, we will notify the customer and arrange any applicable refund.
7. Pricing and Currency
Prices are displayed in the currencies available on the Website.
The applicable transaction currency and payable amount will be confirmed during checkout or order processing.
Currency conversion fees may apply depending on the payment provider or financial institution.
Prices may be updated without prior notice. Confirmed orders remain subject to the agreed purchase price, except where changes are permitted by applicable law.
Applicable shipping charges, taxes, duties, and other fees are determined according to the transaction and relevant legal requirements.
8. Payment
PHARMA GLOBAL accepts:
- Bank transfer
- PayPal
Payment arrangements may vary depending on the order and customer location.
Orders may require advance payment or separate payment confirmation.
We may postpone order fulfilment until the agreed payment conditions have been satisfied.
Transactions processed through third-party payment providers are also subject to their applicable terms.
9. Shipping and Delivery
PHARMA GLOBAL accepts international orders, subject to product availability, delivery arrangements, and applicable regulations.
Shipping options, costs, and estimated delivery times may vary by destination.
Customers must provide accurate delivery information.
International shipments may be subject to customs procedures, import duties, and local regulations.
Orders may be cancelled if delivery is unavailable or legally restricted.
Further information is provided in our Shipping & Delivery Policy.
10. Order Cancellation
Customers may request cancellation before an order has been dispatched.
Cancellation requests should be sent to:
info@pharma-global.shop
Please include the order number and relevant purchase details.
Requests will be reviewed according to the order status.
Where cancellation is accepted, payments already received will be refunded in accordance with applicable law and payment arrangements.
After dispatch, requests are handled under the applicable return and refund conditions.
11. Returns and Refunds
Returns and refunds are handled according to applicable law and the circumstances of each order.
Customers may request assistance regarding:
- Incorrect products
- Damaged items
- Missing products
- Defective products
- Products that materially differ from their description
Customers should contact info@pharma-global.shop and provide their order number and relevant supporting information.
Return eligibility may depend on the product’s condition, storage requirements, and applicable legal obligations.
Approved refunds will be processed through an appropriate payment method.
Nothing in these Terms limits mandatory consumer rights.
Detailed procedures are available in our Refund & Return Policy.
12. Customer Responsibilities
Customers agree to:
- Provide accurate account, order, and delivery information.
- Use the Website lawfully.
- Comply with applicable purchasing and import regulations.
- Follow relevant product handling requirements.
- Avoid fraudulent transactions or misuse of Website services.
- Respect the intellectual property rights of PHARMA GLOBAL and third parties.
13. Prohibited Activities
Users must not:
- Use the Website for illegal or fraudulent purposes.
- Provide false or misleading information.
- Attempt unauthorised access to Website systems.
- Distribute malicious software.
- Interfere with Website functionality or security.
- Reproduce protected Website content without authorisation.
We reserve the right to restrict access or cancel transactions in response to material violations of these Terms, subject to applicable law.
14. Intellectual Property
All Website content, including text, graphics, logos, product descriptions, images, and design elements, belongs to PHARMA GLOBAL or its respective rights holders unless otherwise stated.
Website materials may not be reproduced, distributed, or commercially exploited without appropriate authorisation, except as permitted by law.
15. Third-Party Services
The Website operates using WooCommerce and may integrate third-party payment, communication, analytics, and logistics services.
These providers may maintain separate terms and policies governing their services.
PHARMA GLOBAL remains responsible for its own obligations under applicable law.
16. Website Availability
We aim to maintain reliable access to the Website and accurate information about our products and services.
Temporary interruptions may occur due to maintenance, technical issues, or circumstances outside our reasonable control.
We may update, modify, or discontinue Website features where reasonably necessary.
17. Limitation of Liability
To the extent permitted by applicable law, PHARMA GLOBAL is not liable for indirect or consequential losses arising from Website use or circumstances outside its reasonable control.
Nothing in these Terms excludes liability or limits customer rights where such exclusion or limitation is prohibited by applicable law.
18. Privacy
Personal information is collected, processed, and protected in accordance with our separate Privacy Policy.
Additional information regarding tracking technologies is provided in our Cookie Policy.
19. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, to the extent permitted by applicable law.
These may include natural disasters, government restrictions, transport disruptions, armed conflicts, and other extraordinary events.
Applicable customer rights remain unaffected.
20. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Russian Federation.
Any disputes arising from the use of the Website, purchase of products, or interpretation of these Terms shall be resolved in accordance with the applicable legislation of the Russian Federation.
Mandatory consumer protection provisions applicable in the customer’s country of residence remain unaffected.
21. Dispute Resolution
Customers are encouraged to contact us directly to resolve any questions, complaints, or disputes.
All enquiries should be submitted to:
info@pharma-global.shop
Please provide relevant order information and a description of the issue.
We will review requests and respond in accordance with applicable legal requirements.
Customers retain the right to seek remedies through competent authorities or courts.
22. Changes to These Terms
We may update these Terms to reflect changes in our operations, services, or applicable legal requirements.
Updated Terms will be published on the Website with a revised effective date.
Changes will not retroactively alter existing binding purchase agreements except where legally permitted.
23. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.
24. Contact Information
For questions regarding these Terms & Conditions, please contact:
PHARMA GLOBAL
Legal Entity: LLC SERVICE TRADE
Registered Address: Apartment 34, 3A Krasnaya Street, Podolsk, Russian Federation
INN: 5036142294
Email: info@pharma-global.shop
Website: https://pharma-global.shop
